Azure Active Directory Multi-Factor Authentication MPN17139 (January 2017)

Learning path description


Difficulty Level : Beginner
Product : Microsoft Azure
Role : Technical
Country : Global
Advisory [0 h 0 m]

This module provides content to help support agents help customers get started with Azure Multi-Factor Authentication (Azure MFA), and understand answers to the most common Azure MFA questions.

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Multi-Factor Authentication: Sign-in and Passwords [0 h 0 m]

Module 2 addresses the most commonly reported questions and issues as it relates to Office 365 Sign-In using a 2nd verification method, and what to do when customers change phone #s or lose their authentication device.

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Common Customer Issues [0 h 0 m]

The final module in this course address multiple common customer issues ranging from best practices in planning and deploying Azure Multi-Factor Authentication (Azure MFA), troubleshooting Azure MFA, and Azure MFA Adapter troubleshooting.

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