Enterprise Voice Planning and Deployment MPN17718 (June 2017)

Learning path description


Difficulty Level : Advanced
Product : Skype for Business
Role : Technical
Country : Global
Plan and Design Enterprise Voice for Skype for Business 2015 [0 h 0 m]

Are you tasked with planning and designing enterprise voice in Skype for Business 2015 and Online services? Be sure to take this course to learn what skills IT and telephony consultants need to deliver a Skype for Business-based enterprise voice solution. Find out how to configure Skype for Business 2015, and explore guidelines, best practices, and considerations that can help you optimize your enterprise voice deployment.

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Deploy and Configure Enterprise Voice for Skype for Business 2015. [0 h 0 m]

Learn to configure Skype for Business such that employees can make and receive phone calls from legacy phones, IP phones, Skype for Business clients, and even mobile devices. Look at specific voice features, like call parking, unassigned numbers, public switched telephone network (PSTN) conferencing, and Response Groups. Plus, configure emergency dialing in Skype for Business.

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Skype for Business PSTN Calling [0 h 0 m]

Skype for Business includes calling capabilities on the public switched telephone network (PSTN). PSTN calling is an add-on to Skype Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. Users who are assigned phone numbers can make voice calls across all Skype for Business devices, including VoIP phones, PCs, and mobile devices. They also can control their calls through mute/unmute, hold/resume, call transfers, and call forwarding features, and if necessary, make emergency calls.

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