Troubleshooting Skype for Business MPN17721 (June 2017)

Learning path description


Difficulty Level : Advanced
Product : Skype for Business
Role : Technical
Country : Global
Troubleshooting Enterprise Voice in Skype for Business 2015. [0 h 0 m]

If you’re exploring how to troubleshoot Enterprise Voice in Skype for Business Server 2015, check out this course. Learn from the experts, as they take a look at concepts around and steps involved in troubleshooting Skype for Business Server 2015, with a focus on conferencing and voice-related features. Examine troubleshooting tools and techniques for Skype for Business Server 2015 Video Interop Server, Call Via Work, and Enterprise Voice. Plus, learn about troubleshooting conferencing modalities, Call Park Service, call quality issues, and much more, in this helpful Skype for Business training course.

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Troubleshooting Skype for Business Server 2015. [0 h 0 m]

Take a look at Skype for Business 2015 architecture, and learn about developing an advanced support toolkit. Learn about troubleshooting client authentication, persistent chat, and presence issues. Plus, find out how to troubleshoot remote connectivity issues. Get an overview of tools and methods, in this helpful Skype for Business training.

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Troubleshoot media flows in Skype for Business across online, server and hybrid [1 h 20 m]

In this session we provide a deep dive on how Skype establish media connectivity using the ICE, STUN and TURN protocols. We explore how the clients, server and cloud will find and allocate IP addresses locally and on the Edge Server to find the optimal media path to overcome network hurdles. We address the theory as well as look into logs to see this magic happen. Throughout the session it we link the demonstrated technology to real world troubleshooting scenarios.

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Troubleshoot new Skype for Business offerings [1 h 0 m]

During this session we will dive deep into how to troubleshoot the new Skype for Business offerings. We review many common areas of misconfiguration and the corresponding errors that you might see in these deployments. There are end-user scenarios that this session covers and deep dives into the nuts and bolts of these scenarios through the tools of troubleshooting everything from Skype for Business online to Mobility and the Mac client.

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