Microsoft Dynamics CRM Online for Presales Technical Specialists (MPN15721) - Retiring Feb 16, 2018

Learning path description

Keywords

Difficulty Level : Intermediate
Product : Dynamics CRM
Role : Sales
Country : Global
How to Sell CRM Online (MPN10426) [0 h 14 m]

How to Sell CRM Online

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How to Demo Microsoft Dynamics CRM Online (MPN10426) [0 h 13 m]

How to Demo Microsoft Dynamics CRM Online

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Microsoft Dynamics CRM Online Integration with Office365 and Azure (MPN10426) [0 h 17 m]

Microsoft Dynamics CRM Online Integration with Office365 and Azure

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Microsoft Dynamics CRM 2016 Value Proposition (MPN10426) [0 h 8 m]

Learn the latest Microsoft Dynamics CRM messaging, value proposition, and capabilities. View an overview of the exciting new sales, customer service, marketing, and social capabilities.

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Market Smarter with Microsoft Dynamics Marketing 2016 (MPN10426) [0 h 11 m]

Market Smarter with Microsoft Dynamics Marketing 2016

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Microsoft Dynamics CRM 2016 Content Plan (MPN10426) [0 h 7 m]

Microsoft Dynamics CRM 2016 Content Plan

Launch course
Microsoft Dynamics CRM 2016 Readiness (MPN10426) [0 h 10 m]

Learn how to locate Microsoft Dynamics CRM training content and find out where you can learn more about this release so you can showcase your expertise to your customers.

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Microsoft Dynamics CRM 2016: How to Sell to the VP of Customer Service (MPN10426) [0 h 24 m]

Microsoft Dynamics CRM 2016: How to Sell to the VP of Customer Service

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Empowering Sales, Customer Service and Marketing Organizations with Microsoft Social Engagement 2016 (MPN10426) [0 h 9 m]

Empowering Sales, Customer Service and Marketing Organizations with Microsoft Social Engagement 2016

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Forrester TEI Research: The Case for Online Deployment of Microsoft Dynamics CRM (MPN10426) [0 h 15 m]

Forrester TEI Research: The Case for Online Deployment of Microsoft Dynamics CRM

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Making it Real with Industry Solutions from Microsoft Dynamics CRM (MPN10426) [0 h 12 m]

Making it Real with Industry Solutions from Microsoft Dynamics CRM

Launch course
Microsoft Dynamics CRM 2016 Value Proposition (MPN15721) [0 h 8 m]

Learn the latest Microsoft Dynamics CRM messaging, value proposition, and capabilities. View an overview of the exciting new sales, customer service, marketing, and social capabilities.

Launch course
Pricing and Licensing Update for Microsoft Dynamics CRM 2016 (MPN15721) [0 h 25 m]

This licensing overview covers making it easy for our customers to realize value across customer service, marketing, and sales. This covers two key licensing motions - the renewed Sales Productivity Solution featuring the new Microsoft Dynamics CRM Online add-on to Office 365 and the new Microsoft Dynamics Employee Self-Service-License.

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Market Smarter with Microsoft Dynamics Marketing 2016 (MPN15721) [0 h 11 m]

Learn about the Microsoft Dynamics Marketing solution and new capabilities in Microsoft Dynamics Marketing and how the new SMS Capabilities can help organizations market smarter.

Launch course
Microsoft Dynamics CRM 2016 Content Plan (MPN15721) [0 h 7 m]

This presentation provides an introduction to the new guided help system we are launching for Microsoft Dynamics CRM Online.

Launch course
Microsoft Dynamics CRM 2016 Readiness (MPN15721) [0 h 10 m]

Learn how to locate Microsoft Dynamics CRM training content and find out where you can learn more about this release so you can showcase your expertise to your customers.

Launch course
Microsoft Dynamics CRM 2016: How to Sell to the VP of Customer Service (MPN15721) [0 h 24 m]

In this session, we’ll discuss how Unified Customer Service can help organizations earn loyalty from their customers, empower their agents, and stay agile in today’s ever-changing landscape.

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Empowering Sales, Customer Service and Marketing Organizations with Microsoft Social Engagement 2016 (MPN15721) [0 h 9 m]

Learn how Microsoft Social Engagement helps organizations leverage social insights to learn how people feel about their brand, products, and services and deepen their relationships with customers, prospects, partners, and fans. Also view the new capabilities of our engagement platform, which facilitates cross-team collaboration and helps your sales, marketing, and service organizations to engage with the community on Facebook and Twitter and more.

Launch course
Making it Real with Industry Solutions from Microsoft Dynamics CRM (MPN15721) [0 h 12 m]

Microsoft offers a full range of software focused on delivering solutions and insights that matter to help our customers succeed. Learn about how you can light up Dynamics CRM specifically across Sales, Service, Marketing, and Social.

Launch course
Forrester TEI Research: The Case for Online Deployment of Microsoft Dynamics CRM (MPN15721) [0 h 15 m]

Cassandra Whobrey, Senior Marketing Communications Manager, joins us to share the research we recently commissioned from Forrester that looks at the total economic impact (TEI) for Microsoft Dynamics CRM Online deployment.

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Presales Technical Assessment for Microsoft Dynamics CRM 2016 [1 h 0 m]

Presales Technical Assessment for Microsoft Dynamics CRM 2016

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